Portola GardensAssisted Living Facility in San Francisco, California
About Portola Gardens
Families visiting this corner of San Francisco have Louis Sutter Playground less than a quarter mile away and Grocery Outlet about half a mile away. On University St, Portola Gardens is a large assisted living community with room for 104 residents. Licensed since 2019, the home serves seniors and can care for residents with dementia. They can accept residents who use a wheelchair, need help moving around, stay in bed, or receive hospice care.
License Verification
LicensedLicense data from California Department of Social Services, Community Care Licensing
Portola Gardens at a glance
Portola Gardens is one of 40 assisted living facilities listed in San Francisco.
It is licensed for 104 beds — one of the larger communities in the area, against a San Francisco average of about 42.
It offers memory care: licensed for dementia & memory care by the california dss.
State inspection record
California's licensing inspectors have visited Portola Gardens 43 times, most recently on Sep 24, 2026. There are 16 complaints on record.
- Licensed since
- Apr 30, 2019
- Last visit
- Sep 24, 2026
- Visits on record
- 43
- Complaints
- 16
Citations: 4 Type A · 13 Type B (counted per visit)
What do these numbers mean?
Type A citations are for an immediate risk to residents' health, safety or rights. Type B citations are for something that could become one if it is not fixed.
The state counts citations per visit, so a follow-up visit can count the same citation again. The state publishes about five years of records.
Source: California Department of Social Services, Community Care Licensing — checked Oct 7, 2026.
A local advisor reads every inspection and complaint report on Portola Gardens and emails you a plain-English summary, usually within one business day.
Memory Care Available
In addition to its regular assisted living facility services, Portola Gardens is licensed to care for residents living with dementia or Alzheimer's — a dementia diagnosis is not required to live here.
- Licensed for Dementia & Memory Care by the California DSS
Compare Portola Gardens with the other assisted living facilities in San Francisco by size, published price and state license.
Nearby Services & Attractions
Nearby Places
Everyday services recorded near this address include Louis Sutter Playground (0.2 mi), Greater Life Church (0.3 mi) and Portola Branch Library (0.4 mi). Distances are straight-line.
- 1💊WalgreensPharmacy1.3 mi
- 2🏥NEMSMedical0.6 mi
- 3🛒Grocery OutletGrocery0.5 mi
- 4🌳0.2 mi
- 5📚Portola Branch LibraryLibrary0.4 mi
- 6⛪Greater Life ChurchChurch0.3 mi
- 7🏦Bank of the WestBank0.6 mi
- 8🍽️Imperial Gardens Sea FoodRestaurant0.6 mi
Place data © OpenStreetMap contributors
Frequently asked questions about Portola Gardens
- What type of care does Portola Gardens provide?
- Portola Gardens is an assisted living facility in San Francisco, California, licensed for 104 residents.
- Where is Portola Gardens located?
- Portola Gardens is at 350 University St, San Francisco, California 94134. It is near Louis Sutter Playground.
- When was Portola Gardens last inspected?
- California's Community Care Licensing Division last visited Portola Gardens on Sep 24, 2026.
- Has Portola Gardens had any citations?
- As the state tallies them (per visit, so a follow-up visit can count a citation again), Portola Gardens's public record lists 4 Type A and 13 Type B citations. The full inspection report, free from a local advisor, explains each one.
- Who operates Portola Gardens?
- The state license for Portola Gardens is held by Portola Gardens Llc; Portola Mgmt Bsd, LLC, first licensed on Apr 30, 2019.
- Who can live at Portola Gardens?
- The state licenses Portola Gardens to serve residents with dementia. Its license notes: "Age range 60 and over;58 ambulatory, 74 non-ambulatory; of which 14 may be bedridden; hospice care waiver approved for 18. New management company portola mgmt bsd llc effective 03/10/2026."
- Does Portola Gardens care for residents with dementia?
- Yes. Portola Gardens's state license carries a dementia care authorization. Listed services: Licensed for Dementia & Memory Care by the California DSS.
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